- What inspired you to start paintthephoto.com?
A:- I always wanted to start a second venture & was actively looking for a good idea. I stumbled upon a news article featuring a custom painting website. I did a competition check & knew I could add value to this category by offering affordable & high quality hand-made paintings from photos.
- What is USP of your website?
A:- Affordable, 100% Hand-made by Professional artists, High-Quality, Unlimited Revisions & Money-Back Guarantee.
- What medium of painting & finishing options do you offer to your customers?
A:- We offer personalized paintings in pencil, charcoal, acrylic & oil medium. We will add more mediums as we continue to grow our business. We have 3 finishing options to choose from i.e rolled form, gallery wrapped & framed.
- What is the process of getting a custom painting from photos from your website?
A:- Well first customer needs to choose medium of painting & finishing option. Afterwards a size of painting ‘needs to be selected based upon size chart guide provided on our website. Finally a customer can upload a high resolution photos & place the order by making 20% deposit payment. We keep the customer updated with progress of painting from time to time. During this stage customer can ask for unlimited revisions. Once final approval is given by the customer we ask for balance 80% payment. A painting is then shipped through reputed courier partners.
- Do you ship world-wide?
A:- Yes we offer free shipping world-wide through our shipping partners Fedex & DHL.
- What is the turnaround time of customized painting?
A:- We can deliver pencil & charcoal sketch in 12-15 days, acrylic painting in 15-17 days & oil painting in 18-20 days. The delivery time can vary depending upon revisions asked by the customer.
- What are different ideas that customer ask for custom painting?
A:- We get request for drawing a sketch or color painting from multiple photos . We combine those photos as per customer requirement. Other ideas like painting of grandparents with grand children , person & pet memorial, gifts for occasions like birthday, anniversary, friendship day, mother’s day, father’s day, thanksgiving day, Christmas etc.
- What are quality checks performed in your organization ?
A:- We perform quality check right at order placement. We check the quality of photo provided by customer for painting. We ask for alternative photo if the photo is of low quality. A high quality photo helps in making a detail sketch of the subject. A first draft is sent back to artist if it doesn’t meet our quality standards. We work on the painting till the customer is satisfied with it. A satisfied customer is our final goal.
- What is the life of a sketch & color painting?
A:- It stays good for a lifetime. A sketch if placed under acrylic or normal glass will not get spoiled. A color painting can be easily cleaned with brush & cotton cloth. A painting is a long lasting, memorable & emotional gift.
- What are your future plans for your website?
A:- We want to expand aggressively by spending more on marketing & customer acquisition. We want to make this idea of gift as preferred one by keeping it affordable, delivering high quality paintings & providing superior customer service.
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